Online shopping can be as fun as it is stressful at times. You ordered something, but it didn’t arrive properly, the delivery was late or the product turned out to be defective. Flipkart is a huge and reliable platform, but human error can happen anywhere. The good thing is that Flipkart has kept the process of filing a complaint extremely easy and simple for users.
Why Is It Important to Complain on Flipkart
Sometimes people think that let it go, we will order again. But by doing this not only your money is lost, but the company also does not realize its mistake. Complaining means raising your voice for your rights.
Flipkart is a professional platform & it gives better service only with your feedback. So whenever there is a problem, do not keep quiet – definitely complain about it.
How to Register
Step 1: Open the Flipkart app or website
First, log in to the Flipkart app or website.
Step 2: Go to the “My Orders” section
Here you will see all your previous orders. Select the order that has a problem.
Step 3: Click on “Need Help” or “Help Center”.
Here you will find several options – like product issue, delivery issue, wrong item received, etc.
Step 4: Select the correct category and specify the problem.
Now you will get some questions – related to your problem. Follow each step and state your problem clearly.
Step 5: Register a complaint
After filling all the information, you can register a complaint. The Flipkart team responds within 24 to 48 hours.
If You Want to Talk to Customer Support
You can also talk to Flipkart customer support directly.
Call Support: You can call Flipkart customer service number 1800 208 9898 (toll-free).
Chat Support: Go to the Help Center in the Flipkart app and tap “Chat with us”. An automated assistant will take your query and connect you to a human official if needed.
